I worked with Lillie on a bespoke upcycle project for my upcoming wedding and could not rate her high enough. Found on Etsy, I messaged her directly and Lillie was easy to communicate with, she understood my request and did not fail to deliver, the pieces are perfect. Delivered safely and quickly, excellent value for money, do not hesitate to reach out. Thank you Lillie.
This is too small and cheap. It was a gift for a man who wanted silver. Not happy at all. I’m embarrassed.
This went perfectly with my make-shift halloween outfit/makeshift costume I did for work!! Thanks so much!!
We did not receive the item on time but once it came a couple of days late it was just as described - beautiful gift!
Great gift. Well crafted and delivery within the time as stated. Brilliant quality too
Great customer service, initially received the wrong item, but they immediately sent the item again without hesitation. Looking forward to buying from Apsley & Heron again!
Beautiful gift and wonderful service when I decided to change my order. Love buying from small businesses run by lovely people!
Excellent customer service! \nThey were really helpful with changes/custom orders \n\nItems are beautiful and just as we ordered.\n\nI would order again and will be recommending \nThank you!
The pendant was specially made to work with the design I submitted and it looks amazing! I had text put on both sides with handwriting from my grandparents to give to my dad as a Christmas present. \n\nIt arrived very quickly considering they’re based in London. I’m not the best photographer, so the picture I’ve attached does not do it justice compared to seeing it shine in person. \n\nThis is the second one I’ve purchased and definitely recommend this shop if you want to get a personalized pendant for yourself or as a gift. Thank you!!
I ordered this necklace for my daughter with her Godmothers hand writing on it. It's beautifully made and exactly what I wanted. Lillie has great customer service and is lovely to deal with.
Excellent product. Unfortunately arrived past expected delivery timeframe but was offered a replacement if it didn’t arrive. Product itself is fantastic, my wife loves it!
The necklaces are wonderful and Lillie was super helpful when we had some problems with the delivery. Totally recommend!
The necklace had part had a part where pebdant is not rose, gold rather tunderlying silver color . They didn’t ensure that the entire word pendant was fully plated in rose gold.
Meiner Schwester und mir hat es sehr gut gefallen💕Als meine Cousine unsere Zypern-Halskette sah, wollte sie sie auch tragen. Das sieht so perfekt aus✨❤️💙🌴🧡
